Passes+Tickets

HOW TO SEE FILMS AT FULL FRAME 2017

  • 2017 Passes go on sale in early February!
  • Warning – Passes are limited and sell quickly!
  • Once passes are sold out, you will still have an opportunity to purchase individual tickets.
  • Individual tickets go on sale in late March!
  • Tickets can be purchased online, by phone, or in person at the Duke University Box Office.
  • Once passes and tickets sell out, there’s still a chance to see the film of your choice with our Last Minute Line!

FESTIVAL PASSES

2017 Passes go on sale in early February. All passes are NON-REFUNDABLE. Passes cannot be shared. Limit 1 ticket per passholder per film.

2017 PASS – TBA

  • Details coming soon

2017 PASS – TBA

  • Details coming soon

2017 PASS – TBA

  • Details coming soon

2017 PASS – TBA

  • Details coming soon

The Fine Print

  • Passes are NON-REFUNDABLE and NON-TRANSFERRABLE
  • Limit ONE ticket per passholder per film
  • Passes cannot be shared
  • A valid ID or student ID is required to pick up your pass
  • All passholders with a hard ticket must be in line 30 minutes prior to film start time to guarantee admittance
  • Print at home tickets may not be photocopied or shared
  • Per NC House Bill 998, effective, January 1, 2014, North Carolina sales tax of 7.5% will be charged on admission to entertainment activities in Durham County. The sales tax for all passes and tickets issued through the Duke University Box Office will be included in the price.

Duke University Box Office Location + Hours

Pass Pick Up

  • Passes and passholder tickets can only be picked up in-person at the festival. A photo ID is required at pick up.
  • PASS PICK UP is located in the main corridor of the Durham Convention Center (accessible through the Marriott City Center lobby).
  • HOURS: Wednesday, April 5 (2:00 pm – 7:00pm), Thursday, April 6 – Saturday, April 8 (9:00 am – 9:00 pm), and Sunday, April 9 (9:00 am – 12:00 pm).

Frequently Asked Questions

  • HOW DO I PURCHASE A PASS?  Passes can be purchased online, by phone or in person through the Duke University Box Office. Passes go on sale in early February.
  • WHERE DO I PICK UP MY PASS?  Passes can be picked up in the Durham Convention Center April 5 – April 9. A valid ID is required when picking up your pass. Tickets requested in advance will be included with your pass.
  • CAN I GET A REFUND ON MY PASS?  All passes are non-refundable and cannot be shared.
  • CAN SOMEONE ELSE USE MY PASS?  No. A valid ID is required when picking up your pass. Passes are non-refundable and non-transferrable. Passholders are limited to ONE ticket per film.
  • CAN I PICK UP A PASS FOR SOMEONE ELSE?  No. A valid ID is required when picking up your pass. Passholders must pick up their own passes.


Festival passes are non-refundable and cannot be shared. A photo or student ID must be presented at Pass Pick Up. Pass holders must be in line 30 minutes prior to film start time to guarantee admittance.

INDIVIDUAL TICKETS

Available in late March – Until Sold Out. All tickets are non-refundable and non-exchangeable.

FILMS – $16 (includes NC sales tax)

  • Purchase online in late March until 2 hours before showtime
  • Purchase by phone or in person (Duke University Box Office) TBA
  • Purchase at the Festival Box Office (Durham Convention Center) Apr 5 – Apr 9 until 30 minutes before showtime
  • Will Call tickets can be picked up in the Festival Box Office (Durham Convention Center) Apr 5 – Apr 9

SPECIAL EVENTS – $27 (includes NC sales tax)

  • Opening Night Party or Awards Barbecue only
  • Purchase online in late March until 2 hours before showtime
  • Purchase by phone or in person (Duke University Box Office) TBA
  • Purchase at the Festival Box Office (Durham Convention Center) Apr 5 – Apr 9 until 30 minutes before showtime
  • Will Call tickets can be picked up in the Festival Box Office (Durham Convention Center) Apr 5 – Apr 9

EDUCATOR, STUDENT, MILITARY, SENIOR (65+) – $14 (includes NC sales tax)

  • Must have a valid state, student, educator, Duke or military ID
  • Film tickets only
  • Will Call tickets can be picked up in the Festival Box Office (Durham Convention Center) Apr 5 – Apr 9
  • Discount not available in the Last Minute Line

LAST MINUTE LINE – $15 (INCLUDES NC SALES TAX)

  • Cash only (free for passholders)
  • Seating is first come-first served
  • Based on availability

The Fine Print

  • Tickets are NON-REFUNDABLE and NON-EXCHANGEABLE
  • There is an 8 ticket limit per film or event
  • All individual ticketholders must be in line 30 minutes prior to film start time to guarantee admittance
  • Print at home tickets may not be photocopied or shared
  • Per NC House Bill 998, effective, January 1, 2014, North Carolina sales tax of 7.5% will be charged on admission to entertainment activities in Durham County. The sales tax for all passes and tickets issued through the Duke University Box Office will be included in the price.

Festival Box Office / Will Call

  • Tickets purchased in advance can be picked up in the Festival Box Office.
  • FESTIVAL BOX OFFICE is located in the Durham Convention Center (accessible through the Marriott City Center lobby).
  • HOURS: WED 2pm – 7pm, THU-SAT 9am – 10pm, SUN 9am – 8pm
  • WILL CALL is located inside the Festival Box Office.

Frequently Asked Questions

  • HOW DO I PURCHASE AN INDIVIDUAL TICKET? Individual tickets can be purchased online, by phone or in person through the Duke University Box Office. Individual tickets go on sale in late March. Tickets (if available) can also be purchased in the Festival Box Office during the festival.
  • WHERE DO I PICK UP THE TICKETS I PURCHASED IN ADVANCE? Will Call and the Festival Box Office are located in the Durham Convention Center behind Pass Pick Up.
  • CAN I GET A REFUND ON MY TICKETS?  All tickets are non-refundable.
  • HOW DO I GET A TICKET TO A FREE FILM/EVENT? The Closing Night Film requires a free ticket. You can reserve a free ticket online, by phone, or in person through the Duke Box Office when tickets go on sale to the public in late-March, and (if available) at the Festival Box Office during the festival.
  • DO YOU OFFER DISCOUNTED TICKETS? Yes. A $2 discount on film tickets is available for students, Duke ID holders, teachers, military and seniors (65+). A valid ID is required at pick up. The print at home ticket option is not available on discounted tickets. Discounted tickets must be picked up at Will Call.


Individual tickets are non-refundable and non-exchangeable. Ticketholders must be in line 30 minutes prior to film start time to guarantee admittance.

HOW TO FEST WITHOUT PASSES OR TICKETS

Unable to purchase a pass or ticket in advance but still want to be a part of the festivities? There are a number of films and events that are free or do not require a ticket.

FREE EVENTS

Turn Full Frame’s 4-day event into your very own free fest weekend! There are film panels, outdoor movies, and more specialty programs that are free and open to the public. Join us on Sunday for food trucks, live music, and our free closing night film in the historic Carolina Theatre.

LAST MINUTE LINE

What is the Last Minute Line?
We try to make sure every seat in the theater is filled. Once everyone with a ticket has been seated, open seats will be sold to the people standing in the Last Minute Line. Tickets are cash only ($15) and seating is first come, first served.

When will I know if I’ll get in through the Last Minute Line?
Last Minute Line tickets only become available if ticket holders do not arrive by the start of a program. At that time, the venue team will count open seats and then sell those seats to the people standing in the Last Minute Line. Pass holders without tickets may utilize the Last Minute Line for free.