Volunteer

    Volunteer Registration for Full Frame 2019 Begins February 1 at 9:00 am.

    If you have ever been to the Full Frame Documentary Film Festival, you know how important dedicated volunteers are to the success of the event. Our 2019 festival runs April 4 – 7. Volunteer positions cover a variety of days and times, so you’re sure to find a slot that fits your schedule and interests.

    Questions? Please contact our volunteer coordinator (starting Jan 2, 2019) at volunteer@fullframefest.org.


    Volunteer Registration

    Registration Opens: February 1, 2019
    Deadline to Register: February 28, 2019
    Volunteers must be 18+ years old. Notifications will be sent no later than March 2, 2019.

    Shiftboard Login

    Shiftboard is an online program we use to schedule our volunteers. All new and returning volunteers MUST complete a registration form. If you have a Shiftboard account, DO NOT log in. Click on the graphic below and select New Registration to complete the 2019 form.

    What You Can Expect As a Volunteer

    You should expect to work hard and have fun. A great deal of work must be done, but you will also have time to make new friends, see films, and enjoy the festival.

    What We Expect from Our Volunteers

    As a volunteer, you are expected to arrive for your shift on time, dressed appropriately, ready to work, and with a good attitude. Volunteers are expected to treat each other, festival patrons, and staff in the same manner that they would want to be treated: with a smile and a courteous attitude at all times.

    Volunteer Orientation + Training

    March 18 & 25 (2 sessions): Equity, Diversity, and Inclusion Training
    Team Leaders and Volunteers MUST attend one of the two sessions.

    March 23 (2 sessions): Volunteer Orientation + Team Training
    Teams will be assigned to one of two mandatory sessions.

    Team Descriptions + Requirements

    Volunteer Area/Team When We Need You What You Do What It Requires
    AWARDS 12 hours total Pick up ballots from all screening venues Concentration, attention to detail
      Shift lengths vary Tally Audience Award ballots Accounting, tabulation skills
      April 4 – April 7 Report total to programming representative Evening/Night availability
    CINEMAS:                     Cinema 1 + 2, Cinema 3, Cinema 4, DAC-PSI Theater, Fletcher Hall 15 hours total Crowd control Friendly manner + strong customer service skills
      Three 5-hour shifts Distribute/Collect ballots Long periods of standing
      April 4 – April 7 Line tend Some periods of inactivity
        Take tickets Friday and/or Saturday night availability
        Usher  
    CUSTOMER SERVICE + MERCHANDISE 15 hours total Crowd control Friendly manner + strong customer service skills
      Shift length varies Line tend Long periods of standing
      April 3 – April 7 Display/Prep/Restock festival merchandise area Some periods of inactivity
        Answer guest questions Knowledge of festival helpful
    DURHAM CENTRAL PARK 12 hours total Set up + breakdown outdoor screen + equipment Ability to lift 25+ lbs
      Two 6-hour shifts Crowd control Long periods of standing
      April 5 and April 6   Friday and Saturday evening/night availability
          Some periods of inactivity
          Customer service skills
    FULL FRAME THEATER Only five (5) positions available Crowd control Friendly manner + strong customer service skills
      12 hours total Line tend Long periods of standing
      Two 6-hour shifts Take tickets Some periods of inactivity
      April 5 and April 6 Usher Friday and Saturday availability
    GREEN TEAM 15 hours total Monitor/Move/Collect all recyclable + compostable material Ability to lift 25+ lbs
      Three 5-hour shifts Relocate recyclable + compostable material to appropriate location/bin Long periods of standing and/or bending
      April 4 – April 7   Strong attention to detail
          Some outdoor shifts
          Friendly manner + customer service skills
    HOSPITALITY SUITE 15 hours total Check credentials at door Strong customer service skills
      Three 5-hour shifts Crowd control Light cleaning, bussing
      April 4 – April 7 Display/Prep/Refill food + drinks as needed Long periods of standing
        Meet all food deliveries + bring to Hospitality Suite Ability to do some lifting
    MEDIA:                Photography [PH]           Social Media [SM] 15 hours total [PH] Work off an assigned shot list [PH] Advanced skills (must provide link to portfolio)
      Shift lengths vary [PH] Take photos to be used on website, social media, and marketing materials (all credited) [PH] Must have own digital camera equipment
      Includes admission to some films + parties as assigned [PH] Upload photos to Full Frame Google Drive [PH] Experience shooting in low light conditions + live events
      April 4 – April 7 [SM] Create + post social media content to your personal account using Full Frame hashtags and tagging conventions  [SM] Advanced skills (must provide link to active social media accounts)
        [PH, SM] Participate in team Slack channel [SM] Must have use of an iPhone 6 or newer or equivalent smart phone
    PASS PICK UP 15 hours total Distribute passes + tote bags Friendly manner + strong customer service skills
      Shift lengths vary Crowd control Attention to detail
      April 3 – April 7 Collect lost + found items Some periods of inactivity
        Answer guest questions Knowledge of festival helpful
    PRODUCTION 15 hours total Behind-the-scenes support Ability to lift 25+ lbs
      Shift lengths vary Set up + breakdown of party + panel venues Long periods of standing
      April 2 – April 7 Load-in/out of cinema projection equipment Event set up/breakdown skills
        Pick up + delivery of food/drinks Use of your own car (for deliveries)
        Coordinate Hospitality Suite drop offs with venue manager Strong attention to detail
        Set up + breakdown of all festival signage/posters Knowledge of festival helpful
          Some periods of inactivity
    SPEAKEASY Only six (6) positions available Crowd control Friendly manner + strong customer service skills
      8 hours total Usher Long periods of standing
      Two 4-hour shifts Check-in panelists Some periods of inactivity
      April 5 and April 6 Have panelists sign waiver form Friday and Saturday availability
        Direct audience to Q&A mic  
    SPECIAL EVENTS 12 hours total Check credentials, tickets, and/or guest list at the door Age: 21+
      Shift lengths vary Crowd control Ability to do some lifting
      April 4 – April 7 Line tend Long periods of standing
          Customer service skills
          Friday and Saturday late night availability
    SURVEY                     (new team) 12 hours total Answer guest questions Friendly manner + strong customer service skills
      Three 4-hour shifts Provide directions Long periods of standing
      April 4 – April 7 Survey guests in seating lines prior to screening/event Some periods of inactivity
    TRANSPORTATION (formerly Artist Services) 15 hours total Drive rental vans between airport + festival hotels Use of your own cell phone
      Shift lengths vary Transport filmmakers + VIPs Customer service skills
      April 3 – April 7 Greet filmmakers + VIPs at airport Age: 21+
          Good driving record
          Ability to drive 7 to 15 passenger vans
          Thursday and Sunday availability
    VOLUNTEER LOUNGE 12 hours total Fill in for open, no call-no show, call-in volunteer shifts Customer service skills
      Shift lengths vary   Willingness to fill in anywhere
      April 4 – April 7   Ability to lift 25+ lbs
          Ability to walk up/down stairs