Buy Passes + Tickets

HOW TO SEE FILMS AT THE FULL FRAME DOCUMENTARY FILM FESTIVAL

  • Passes are now SOLD OUT!
  • Warning – Passes are limited and sell quickly!
  • Once passes are sold out, you will still have an opportunity to purchase individual tickets.
  • Individual tickets go on sale Friday, April 1, 2016 at 11:00 am EST. 
  • Tickets can be purchased online, by phone, or in person at the Duke University Box Office.
  • Once passes and tickets sell out, there’s still a chance to see the film of your choice with our Last Minute Line!

FESTIVAL PASSES

Passes are now SOLD OUT. All passes are NON-REFUNDABLE. Passes cannot be shared.

20+ PASS ($575 includes tax) SOLD OUT

  • Allows ONE ticket to up to 20 films or events
  • FIRST ACCESS to tickets before they go on sale to the public
  • FIRST ADMITTANCE to screenings
  • Admittance to the Hospitality Suite
  • Utilize the Last Minute Line for free
  • Official Full Frame tote + program book
  • Ticket Redemption: MAR 22 – APR 1

15 PASS ($244 includes tax) SOLD OUT

  • Allows ONE ticket to up to 15 films or events
  • EARLY ACCESS to tickets before they go on sale to the public
  • Utilize the Last Minute Line for free
  • Official Full Frame tote + program book
  • Ticket Redemption: MAR 25 – APR 1

10 PASS ($163 includes tax) SOLD OUT

  • Allows ONE ticket to up to 10 films or events
  • EARLY ACCESS to tickets before they go on sale to the public
  • Utilize the Last Minute Line for free
  • Official Full Frame program book
  • Ticket Redemption: MAR 29 – APR 1

STUDENT PASS ($109 includes tax) SOLD OUT

  • Allows ONE ticket to up to 10 films or events
  • EARLY ACCESS to tickets before they go on sale to the public
  • Utilize the Last Minute Line for free
  • Official Full Frame program book
  • Ticket Redemption: MAR 29 – APR 1

The Fine Print

  • Passes and tickets are NON-REFUNDABLE and NON-TRANSFERRABLE
  • Pass holders may only select ONE ticket PER FILM or EVENT
  • Passes can not be shared
  • A valid ID or student ID is required to pick up your pass
  • Pass and ticket quantities are limited
  • There is an 8 ticket limit per film or event (individual ticket purchases only)
  • All pass holders with tickets and individual ticket holders must be in line 30 minutes prior to film start time to guarantee admittance
  • Print at home tickets may not be photocopied or shared
  • Per NC House Bill 998, effective, January 1, 2014, North Carolina sales tax of 7.5% will be charged on admission to entertainment activities in Durham County. The sales tax for all passes and tickets issued through the Duke University Box Office will be included in the price.


Festival passes are non-refundable and cannot be shared. A photo or student ID must be presented at Pass Pick Up. Pass holders must be in line 30 minutes prior to film start time to guarantee admittance.

BUY TICKETS BUTTON

INDIVIDUAL TICKETS

Available APR 1 – Until Sold Out. All tickets are non-refundable and non-transferrable.

FILMS – $16 (includes NC sales tax)

  • Purchase online Apr 1 until 2 hours before showtime
  • Purchase by phone or in person (Duke University Box Office) Apr 1 until Apr 5
  • Purchase at the Festival Box Office (Durham Convention Center) Apr 6 – Apr 10 until 30 minutes before showtime
  • Will Call tickets can be picked up in the Festival Box Office (Durham Convention Center) Apr 6 – Apr 10

SPECIAL EVENTS – $27 (includes NC sales tax)

  • Opening Night Party or Awards Barbecue only
  • Purchase online Apr 1 until 2 hours before showtime
  • Purchase by phone or in person (Duke University Box Office) Apr 1 until Apr 5
  • Purchase at the Festival Box Office (Durham Convention Center) Apr 6 – Apr 10 until 30 minutes before showtime
  • Will Call tickets can be picked up in the Festival Box Office (Durham Convention Center) Apr 6 – Apr 10

EDUCATOR, STUDENT + MILITARY – $14 (includes NC sales tax)

  • Must have a valid student, educator, Duke or military ID
  • Films only
  • Will Call tickets can be picked up in the Festival Box Office (Durham Convention Center) Apr 6 – Apr 10
  • Discount not available in the Last Minute Line

Individual tickets are non-refundable and non-transferrable. Ticket holders must be in line 30 minutes prior to film start time to guarantee admittance.

LAST MINUTE LINE – $15 (INCLUDES NC SALES TAX)

  • Cash only (free for pass holders)
  • Seating is first come-first served
  • Based on availability

HOW TO FEST WITHOUT PASSES OR TICKETS

Unable to purchase a pass or ticket in advance but still want to be a part of the festivities? There are a number of films and events that are free or do not require a ticket.

FREE EVENTS

Turn Full Frame’s 4-day event into your very own free fest weekend! There are film panels, outdoor movies, and more specialty programs that are free and open to the public. Join us on Sunday for food trucks, live music, and our free closing night film in the historic Carolina Theatre.

LAST MINUTE LINE

What is the Last Minute Line?
We try to make sure every seat in the theater is filled. Once everyone with a ticket has been seated, open seats will be sold to the people standing in the Last Minute Line. Tickets are cash only ($15) and seating is first come, first served.

When will I know if I’ll get in through the Last Minute Line?
Last Minute Line tickets only become available if ticket holders do not arrive by the start of a program. At that time, the venue team will count open seats and then sell those seats to the people standing in the Last Minute Line. Pass holders without tickets may utilize the Last Minute Line for free.

BUY TICKETS BUTTON

2016 PASSHOLDER TICKET INFORMATION + FAQ

Pass + Ticket Pick Up

  • Passes and tickets purchased in advance can be picked up in-person at the festival. A photo ID is required at pick up (passes only).
  • Pass Holders who have selected tickets in advance can pick up their pass and tickets at the Pass Pick Up tables located in the main corridor of the Durham Convention Center. Pass Pick Up hours are: Wednesday, April 6 (2:00 pm – 7:00pm), Thursday, April 7 – Saturday, April 9 (9:00 am – 9:00 pm), and Sunday, April 10 (9:00 am – 12:00 pm).
  • Individual tickets purchased in advance and Will Call tickets can be picked up in the Festival Box Office located off the main corridor of the Durham Convention Center (behind Pass Pick Up). Festival Box Office hours are: Wednesday, April 6 (2:00 pm – 7:00pm), Thursday, April 7 – Saturday, April 9 (9:00 am – 10:00 pm), and Sunday, April 10 (9:00 am – 8:00 pm).

Duke University Box Office Location + Hours

Festival Box Office Location + Hours

  • Located in the Durham Convention Center (301 West Morgan Street, Durham, NC 27701)
  • Hours of operation: WED 2pm – 7pm, THU-SAT 9am – 10pm, SUN 9am – 8pm

Frequently Asked Questions

  • HOW DO I PURCHASE A PASS OR INDIVIDUAL TICKET?  Passes and individual tickets can be purchased online, by phone or in person through the Duke University Box Office. Passes go on sale February 11, 2016 at 11:00 am. Individual tickets go on sale April 1, 2016 at 11:00 am.
  • WHERE DO I PICK UP MY PASS?  Passes can be picked up in the Durham Convention Center April 6 – April 10. A valid ID is required when picking up your pass. Tickets requested in advance will be included with your pass.
  • WHERE DO I PICK UP THE TICKETS I PURCHASED IN ADVANCE? Will Call and the Festival Box Office are located in the Durham Convention Center behind Pass Pick Up.
  • CAN I GET A REFUND ON MY PASS OR TICKETS?  All passes and tickets are non-refundable.
  • CAN SOMEONE ELSE USE MY PASS?  No. A valid ID is required when picking up your pass. Passes are non refundable and non-transferrable. Passholders are limited to ONE ticket per film or event.
  • CAN I PICK UP A PASS FOR SOMEONE ELSE?  No. A valid ID is required when picking up your pass. Passholders must pick up their own passes.
  • HOW DO I GET A TICKET TO A FREE FILM/EVENT? Some free films require a ticket. You can reserve a free ticket online, by phone, or in person through the Duke Box Office  when tickets go on sale to the public on April 1, 2016 at 11:00 am, and (if available) at the Festival Box Office in the Durham Convention Center April 6-10, 2016.
  • DO YOU OFFER DISCOUNTED TICKETS FOR STUDENTS, TEACHERS OR MILITARY? Yes. A $2 discount on film tickets is available for students, Duke ID holders, teachers, and military. A valid ID is required at pick up. The print at home ticket option is not available on discounted tickets. Discounted tickets must be picked up at Will Call.
  • IS SALES TAX INCLUDED? Per NC House Bill 998, effective, January 1, 2014, North Carolina sales tax of 7.5% will be charged on admission to entertainment activities in Durham County. The sales tax for all tickets issued through the Duke University Box Office will be INCLUDED in the pass/ticket price.

The Fine Print

  • Passes and tickets are NON-REFUNDABLE and NON-TRANSFERRABLE
  • Pass holders may only select ONE ticket PER FILM or EVENT
  • Passes can not be shared
  • A valid ID or student ID is required to pick up your pass
  • Pass and ticket quantities are limited
  • There is an 8 ticket limit per film or event (individual ticket purchases only)
  • All pass holders with tickets and individual ticket holders must be in line 30 minutes prior to film start time to guarantee admittance
  • Print at home tickets may not be photocopied or shared
  • Per NC House Bill 998, effective, January 1, 2014, North Carolina sales tax of 7.5% will be charged on admission to entertainment activities in Durham County. The sales tax for all passes and tickets issued through the Duke University Box Office will be included in the price.